Simple Group

Client Relationship

Our global remote customer relationship management solutions cover the entire customer life cycle:

  • Pre-sales.
  • Sales (telephone marketing).
  • After-sales (customer service).
  • Technical and commercial support (order taking, cross, and up-selling, etc.).
  • Surveys and polls.
  • Making appointments…

A multi-channel offer:

  • Incoming and outgoing telephone contacts.
  • E-mail and mail management.
  • Live chat solutions.
  • Web callback.
  • Customer relationship management on social networks.

A multilingual offer:

  • French.
  • Dutch.
  • English.
  • Turkish.
  • Arabic.

A multi-service offer:

  • Customer service/after-sales service.
  • Technical and commercial support…

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