Our Quality

HUMAN RESOURCES

The source of our success is our employees; they remain at the very heart of our concerns. That’s why we look for the highest quality in every selection, every training and every recruitment by analyzing their capabilities to start analyzing the profile of each candidate and to assign them for the purpose of determining the right direction for our line.

OUR TRAININGS

Our trainings consist of several steps. We use the new method “serious games” in order to remember our customers’ trainings in different systems.
The intervention by our operational call consultants guarantees a permanent training quality.

The training process does not end at the beginning of a campaign, it is also taken into consideration by our Quality Control Department, providing permanent special trainings based on the improvement powers and fields of all of our employees.

QUALITY CONTROL

Different processes in our Quality Control department have a purpose: to improve the experiences of our customers.

TECHNOLOGICAL STRUCTURE

Maximum efficiency to realize the projects, and advanced technology for control.

TRACKING THE QUALITY :

  • Tracking of the meetings (real-time)
  • Controlling the execution of the processes
  • Reporting to the customer
  • Analyzing the results